*𝐏𝐚𝐲𝐩𝐚𝐥 𝐚𝐧𝐝 𝐄𝐭𝐬𝐲 𝐆𝐢𝐟𝐭 𝐂𝐚𝐫𝐝𝐬*

Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

*The shipments to these countries have been temporaly suspended due to Covid-19*:

- Gibilterra

- Belize, Capo Verde, Eritrea, Gabon, Gambia, Guinea, Guinea Repubblica, Liberia, Madagascar, Mauritania, Mauritius, Mayotte, Reunion, Sao Tome e Principe, Sudan del Sud

- Anguilla, Antigua e Barbuda, Aruba, Bahamas, Barbados, Bermuda, Bolivia, Cayman Island, Dominica, El Salvador, Equador, Falkland, Giamaica, Grenada, Guadalupe, Guatemala, Guyana, Guyana Francese, Haiti, Honduras, Martinica, Nicaragua, Paraguay, Porto Rico, St. Vincent e Granadine, Suriname, Trinidad e Tobago, Venezuela

- Giordania, Mongolia, Timor Est, Vietnam

- Fiji, Kiribati, Papua Nuova Guinea, Terre Australi e Antartiche Francesi, Tonga, Vanuatu, Wallis e Futuna

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The items will be shipped by airmail after payment within 2-5 business days.


▪𝐒𝐡𝐢𝐩𝐩𝐢𝐧𝐠 𝐌𝐞𝐭𝐨𝐝𝐬▪

I ship from Italy with Poste Italiane via Priority Mail WITHOUT tracking number and insurance.
If you prefer Registered Mail (Raccomandata) WITH tracking number, you can choose it at checkout. I will send you the tracking number after shipping.


▪𝐄𝐬𝐭𝐢𝐦𝐚𝐭𝐞𝐝 𝐬𝐡𝐢𝐩𝐩𝐢𝐧𝐠 𝐭𝐢𝐦𝐞𝐬▪

PRIORITY MAIL:
-Europe: 5 working days
-Mediterranean basin: 7 working days
-North America: 7/8 working days
-Rest of the Americas, Asia and Oceania: 12 working days
-Other African countries: 12 working days

The delivery depends on Poste Italiane and the postal services of each country. Packages can sometimes take longer to be delivered, especially during busy holiday season.
They also can be inspected by custom officer (opened), which will add extra time to delivery.

Please let me know if your order didn't arrive in the time range specified in the Shipping section. Together we can make a complaint and may find a solution.


*𝐂𝐮𝐬𝐭𝐨𝐦𝐬 𝐚𝐧𝐝 𝐢𝐦𝐩𝐨𝐫𝐭 𝐭𝐚𝐱𝐞𝐬*

I'm not responsible for any duty or extra charges that may occurs.
The shipping fees include mailing fee and packaging materials.


*𝐒𝐡𝐢𝐩𝐩𝐢𝐧𝐠 𝐀𝐝𝐝𝐫𝐞𝐬𝐬*
- I ship at the address on your Etsy profile, so, make sure that's right address or if you want your item to be shipped to a different address remember to leave a “note to seller” at checkout.
Please make sure that your Etsy and Paypal addresses match so I know where to send your purchase.

I'm not responsible for any delay, lost or stolen packages.

If you have any doubts or questions please feel free to write.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I use national postal service (POSTE ITALIANE) for shipping my items worldwide. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
You can contact me through Etsy "Conversations," or if you are in the EU, through my email address or home address, which you will find on your customer receipt.